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Selection and Retention of Law Firms within Western Europe

Selection and Retention of Law Firms Within Western Europe There is no shortage of work for lawyers in Western Europe - but in-house lawyers are becoming increasingly selective about which law firms they engage with and consequently, as competition grows, it is becoming more important to understand how law firms are both selected and retained on law firm panels. 


A new study commissioned by LexisNexis® Martindale-Hubbell® in association with The Global Legal Post examines some of the processes involved in the selection and retention of law firms and aims to delve a little deeper to understand the reason behind successful, long-term relationships between external law firms and in-house teams.

The study "Selection and Retention of Law Firms within Western Europe" covers:

  • Selection factors and reasons for reviews of panel firms and frequency
  • Factors influencing the retention of firms for future work
  • Top Reasons for the removal of firms for preferred panels/lists
  • Approach takenby in-house counsel to evaluate law firm performance and common themes in feedback
  • Value-adding elements of relationships 

Download the Reports

Download the summary or full report for free.

Summary report
The summary report highlights some of the study’s findings in relation to:
  • The factors influencing the decision to hire or fire a law firm
  • The out sourcing process form the perspective of an In House Counsel  
  • The value of collecting feedback
Full report
The full report examines some of the processes invloved in the selection and retention of law firms by In House Counsel and aims to understand the reasons behind successful, long-term relationships between external law firms and in-house teams.

Other Research Studies

Martindale-Hubbell undertakes research studies to support law firms in the formulation of marketing and business development strategies. Studies are international in nature and examine a range of topics including: 

  • Global Social Media Use in the Legal Industry 
  • Global Client Feedback Initiatives and Best Practices 
  • Lawyer-to-Lawyer Referrals  

All our reports can be downloaded for free by visitng our special reports page